Who will manage your social media accounts?
Your social media pages present a very public image for your business. Before you delegate responsibility fopr managing them, consider these factors.
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Prevent and manage conflict with new reputation resources
Healthy relationships and communication with clients are crucial to patient care and to the wellbeing of veterinary team members. Working…
JAVMA news
New resources help practices manage online reputation
The AVMA has developed new member resources to help veterinary practices manage their online reputation.
Social media and cyberbullying: A reputation management series
This library of videos from the AVMA and AVMA Trust can help you combat cyberbullies and protect your online reputation.
Best practices to manage your online reputation
Best practices for veterinarians to minimize the likelihood of online criticism and cyberbullying, and limit reputational damage if attacks occur.
Set rules to help manage social media
Social media rules and policies can help prevent conflict and crises, and allow you to step in to mitigate any messy situations that might arise.
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New tools help the profession combat cyberbullying
Now available to the entire veterinary profession, AVMA’s reputation management toolkit offers resources to help manage your online reputation and…
JAVMA news
New service helps veterinarians navigate online review sites
The AVMA has expanded its program on cyberbullying and online reputation management through its partnership with Bernstein Crisis
How Often Should You Post to Social Media?
How frequently you should post to social media depends largely on the social network you’re using, as well as your specific audience’s preferences.
JAVMA news
Program helps bring back lapsed patients
Veterinary practices can participate in a free, new program to help bring back pets that have not been in for over 14 months.
JAVMA news
AVMA seeks 50 practices for new program in profitability
The AVMA is seeking one practice owner or senior associate and one practice manager from each of 50 clinics to participate in a new program dedicated…
JAVMA news
AAHA Connexity takes on topics that keep veterinarians up at night
The American Animal Hospital Association took a radically new approach to its annual conference this year,
JAVMA news
Customer value, pricing go hand in hand
Marketing professor Utpal Dholakia, PhD, urges practice managers to use the same process consistently to make every pricing decision for their…
AVMA news
Client feedback can be a boon instead of a bane—yes, even complaints
An up-and-coming practice manager, a longtime practice consultant, and an AVMA economics expert discuss how practices can use surveys, social media,…
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Are you prepared if your reputation comes under attack?
When it comes to your clinic’s online presence, having a plan for how to handle a crisis is one of the best ways to safeguard your reputation. New…
AVMA news
From note taking to scheduling, technology can help veterinary practices in many ways
Technological developments can help many areas of practice management. It’s just a matter of taking the time and effort to make it happen, according…
AVMA news
Updates from the AVMA feature resource to combat cyberbullying
AVMA leaders shared the latest Association updates during the plenary session of the 2023 AVMA Veterinary Leadership Conference. The announcements…
Cyberbullying help for AVMA members
Cyberbullying has become a real concern for veterinarians and other veterinary professionals. What can you do if you come under attack?
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Worried about cyberbullying? Check out this video library
A series of 10 videos available exclusively to AVMA members helps you craft an effective program to combat cyberbullies and protect your reputation…
JAVMA news
Growing member value
The new AVMA Strategic Plan aims to increase member satisfaction by focusing on objectives such as protecting and enhancing the lifelong value of the…
Facebook Administrative Roles
It’s always a good idea to have more than one person with administrator access to your business’ social media profiles.
JAVMA news
Good news, bad news for equine practice owners
The market for equine veterinary services has changed fundamentally since the Great Recession.
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AVMA news
11 technologies veterinary practices can adopt today
New devices and software promise to help enhance patient care and monitoring, ease workloads, improve workflows, meet or exceed client expectations,…
Marketing tools and client services
Save time with AVMA tools that help you communicate with clients in person and online.